Shipping policy
Shipping Policy
Domestic Shipping (Japan)
- Standard shipping: ¥500
- Free shipping on orders over ¥10,000
- Delivery: 2-4 business days
International Shipping
- Flat rate: ¥2,000 (approx. $13 USD)
- Free shipping on orders over ¥15,000 (approx. $100 USD)
- Delivery: 7-14 business days
- Ships from Matsumoto, Japan via ePacket / airmail
Customs & Import Duties
International orders may be subject to import duties and taxes, which are the responsibility of the buyer. These charges are determined by your country's customs office and are not included in our prices.
Tracking
All orders are shipped with tracking. You will receive a tracking number via email once your order ships.
Processing Time
Orders are typically processed within 1-3 business days. During busy periods, processing may take up to 2 weeks (announced on our site).